Hayley Matthews
Gentle, practical counselling for life challenges
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About Hayley
Hayley Matthews helps people who are feeling overwhelmed by stress, anxiety, low mood or life changes. She offers a calm, straightforward space to talk through difficult feelings and practical problems. Hayley writes plainly and listens carefully so people can start to make sense of their situation.
She is introduced as a counsellor with five years' experience and holds BACP and NCPS credentials. Hayley uses a person-centred way of working. That means she puts the person's experience at the heart of sessions and follows their pace.
Background and approach
She also draws on cognitive behavioural ideas and mindfulness to help with unhelpful thinking and with managing strong emotions. She works relationally and aims to be warm, honest and non-judgemental. In sessions she focuses on helping people understand how life events shape their reactions and relationships.
That can include looking at attachment patterns, communication problems and issues around self-esteem and confidence. Hayley has worked in the care sector and in mental health services. That background informs her practical approach to problems such as addiction, grief, parenting strain, work stress and coping with major life transitions.
She can invite creative ways of working, for example journaling or metaphor, when that feels helpful. Sessions are offered in English and Hayley provides telephone and online sessions. She follows the British Association for Counselling and Psychotherapy ethical framework and receives clinical supervision for her work.
To begin, people use the Start Therapy button and complete a short questionnaire before scheduling.
At a glance
- Years practising
- 5
- Registered with
- BACP, NCPS
- Registration number
- 384237, NCS23-01468
- Languages
- English
- Approaches include
- Attachment-Based Therapy, Client-Centered Therapy, Cognitive Behavioral Therapy (CBT)
- How sessions happen
- Online, by video, phone or messages
Details are as listed on Hayley's public professional profile. You can check any number with the professional body.
What Hayley works with
Everything Hayley lists, in their own terms.
- Stress, Anxiety
- Trauma and abuse
- Self esteem
- Depression
- ADHD
- Addictions
- LGBT
- Relationship issues
- Family conflicts
- Grief
- Intimacy-related issues
- Eating disorders
- Sleeping disorders
- Parenting issues
- Anger management
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Coaching
- Abandonment
- Aging and geriatric issues
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- Blended family issues
- Body image
- Cancer
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dissociation
- Drug and alcohol addiction
- Eating and food-related issues
- Family problems
- Fatherhood issues
- Fertility issues
- Guilt and shame
- Hearing impaired
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Mood disorders
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Personality disorders
- Post-traumatic stress
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sexuality
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Approaches Hayley lists
- Attachment-Based Therapy
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Existential Therapy
- Mindfulness Therapy
- Motivational Interviewing
- Narrative Therapy
- Psychodynamic Therapy
- Solution-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
How Hayley works online
Finding the right approach is something the therapist does together with each person. Hayley will ask about the issues, goals and what feels comfortable, then suggest ways of working. That collaborative process means the plan can change as needs shift over time.
If you are curious about online counselling, check the session options before booking so you know which formats are available. Online work can make it easier to fit therapy into a busy day, reduce travel time and allow regular check-ins across weeks. Telephone sessions can be useful when a shorter check-in is needed or when being on camera is not preferred. Confirm current session formats when you book to ensure they suit your day-to-day routine.
Questions and answers
What concerns does Hayley help with?
Hayley supports people who are coping with stress, anxiety, depression, trauma, addiction and changes in life. She also works with issues around self-esteem, relationships, grief, parenting and career strain.
What is her therapeutic style?
Her core style is person-centred, which focuses on the person's experience and pace. She also uses cognitive behavioural ideas and mindfulness techniques when those are useful.
How much experience does she have?
Hayley has five years' experience working in mental health services and the care sector with a wide range of presenting problems.
What credentials and location are listed?
Hayley is listed with BACP and NCPS and is based in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Are international clients accepted?
International clients are not currently accepted.
How does cost work for sessions?
Cost varies with location and therapist arrangements; sessions use a subscription model that can be cancelled at any time.
How do I start working with her?
Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling according to the therapist's availability.
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