Susan Pollard

NCPS 7 years practising Sees people online

Compassionate client-centred counselling

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About Susan

Susan Pollard is a registered therapeutic counsellor with seven years of experience. She focuses on delivering client-centred support that helps people make decisions and move forward. Her approach is warm and non-judgemental, with an emphasis on partnership between counsellor and client.

She believes the person in front of her knows their life best. Sessions tend to be non-directive and rooted in empathy. Conversations focus on the present while recognising how past events can still affect day-to-day feelings and reactions.

Background and approach

Susan works with the whole person. That can mean looking at belief systems, personal values and self-beliefs to see whether they still fit. She also considers how wider social and cultural forces connect to the issues someone brings.

Her main approaches include client-centred therapy and mindfulness therapy, used to help with stress, anxiety, depression and relationship concerns among other difficulties. She aims to create a steady, patient space for people to talk and reflect. Susan supports people through life changes, grief, addiction concerns, intimacy-related issues and career strain.

She also pays attention to ageing and carer stress, body image, codependency and multicultural concerns. The emphasis is on practical conversation, new understanding and small steps toward change.

At a glance

Years practising
7
Registered with
NCPS
Registration number
NCS22-00935
Languages
English
Approaches include
Client-Centered Therapy, Mindfulness Therapy
How sessions happen
Online, by video, phone or messages

Details are as listed on Susan's public professional profile. You can check any number with the professional body.

What Susan works with

Everything Susan lists, in their own terms.

Approaches Susan lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

How Susan works online

Susan uses client-centred therapy and mindfulness therapy in her work. Client-centred therapy focuses on following the person’s lead, listening closely and helping them make their own choices. It can be helpful for people coping with low self-esteem, relationship questions and life transitions.

Mindfulness therapy teaches simple ways to notice thoughts and feelings without getting swept up in them. Those practices often support stress, anxiety, grief and recovery from difficult experiences by building steadier attention and self-awareness.

Finding the right approach is part of the work itself. The therapist will talk with the person about their needs, goals and preferences and together they will test what helps best. This is a collaborative process and adjustments are made over time to fit what actually helps.

Session formats are not specified in the original biography, so check current options before booking. Online sessions can make it easier to fit counselling around work or family commitments, reduce travel time and allow for shorter check-ins when that suits someone. They also make it possible to continue a steady course of support across everyday life while exploring practical tools and new perspectives.

Questions and answers

What concerns does Susan commonly help with?

She works with stress, anxiety, depression and relationship issues, plus grief, addiction, anger and career worries among other concerns.

What is her general counselling style?

Susan’s style is client-centred and non-directive. She aims to build a partnership and offer a calm, empathic space for people to talk.

How much experience does she have?

She has seven years of experience working and training in the counselling field since 2014.

What credential does she hold and where is she based?

She is listed with the NCPS and practises in the United Kingdom.

Which languages are supported for sessions?

Sessions are offered in English.

Can people outside the UK work with her?

She is not currently accepting international clients; sessions are offered to people based in the United Kingdom.

How are fees and payments handled?

Costs vary with location and therapist availability and sessions use a subscription that can be cancelled at any time.

How do I begin working with Susan?

Click the Start Therapy button, complete a short matching questionnaire, then schedule according to therapist availability.

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