Lucy Castro

BACP 11 years practising Sees people online

Warm, practical counselling for life transitions

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About Lucy

Lucy Castro is a BACP counsellor who creates a warm, grounded space to talk without pressure or judgement. She welcomes adults who feel stuck, overwhelmed, or unsure about their next steps. Sessions aim to help people feel heard and to make steady, manageable progress toward what matters to them.

Lucy follows a collaborative, person-centred way of working. She listens closely and lets the client's priorities guide each session. Short-term, solution-focused methods are used when they suit the person's goals, alongside longer conversations when deeper processing is needed.

Background and approach

People come to Lucy for help with anxiety, low self-esteem, grief, and emotional burnout. She also supports those navigating relationship strain, trauma and abuse, and major life changes. Her wider focus includes issues such as abandonment, body image, chronic illness, caregiver stress, and isolation or loneliness.

Her background includes roles with national and local charities where she supported people from many walks of life. That experience shaped a practical, down-to-earth approach that values small steps and regular review of progress. Sessions are paced to each person's needs and comfort.

Lucy offers both in-person and online appointments. International clients can be accepted, and sessions are held in English. To begin, people use the Start Therapy button and complete a short questionnaire to match with her and schedule appointments.

At a glance

Years practising
11
Registered with
BACP
Registration number
403433
Languages
English
How sessions happen
Online, by video, phone or messages

Details are as listed on Lucy's public professional profile. You can check any number with the professional body.

How Lucy works online

Lucy commonly blends person-centred listening with short-term, solution-focused techniques. Person-centred work means the counsellor listens deeply and follows the client’s lead to understand what matters most. Solution-focused methods focus on practical steps and small changes that move a person toward their goals, which can be useful for worry, low mood, or feeling stuck.

These approaches are chosen together. The therapist will talk with the client about what feels helpful and adapt the way they work over time. Deciding on an approach is collaborative and reviewed as progress is made, so the plan can change if something else would suit better.

Online therapy can make it easier to fit sessions into a busy life. It can cut travel time, help maintain continuity when circumstances change, and allow for quick check-ins between longer appointments. The biography indicates both in-person and online appointments are offered, so confirm the exact session formats before booking to match practical needs.

Questions and answers

What issues does Lucy help with?

She helps adults with stress, anxiety, relationship difficulties, trauma and abuse, self-esteem, and coping with life changes, along with a range of related concerns.

How would you describe her therapeutic style?

Her work is collaborative and person-centred, with an option to use short-term, solution-focused techniques when helpful.

What is her experience background?

She has 11 years of experience, including work with national and local charities supporting people from varied backgrounds.

What credential does she hold and where does she practise?

She is registered with the BACP and practises in the United Kingdom.

Can sessions be held in other languages or internationally?

Sessions are offered in English and she accepts international clients.

What session formats are available?

The biography states she offers both in-person and online appointments; confirm the current session options before booking.

How are sessions paid for and what does it cost?

Cost varies with location and therapist availability, and sessions use a subscription that can be cancelled at any time.

What do I need to do to begin?

Select the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.

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